On September 16th local time, a group of pictures was uploaded to “Snapshot” Haier website by Ben, a netizen from Queensland, Australia. In the pictures, the newly-bought fridge perfectly matches the reserved space in the wall. The packing case of the fridge has not been removed yet. Ben had a photo taken with it happily and called it as “a life helper”.
After the communication between Haier’s staff and Ben, it is known that he has been used to hoarding goods after the COVID-19 outbreak. He is usually busy with work. Therefore, each time he purchases food that is enough for a week or more. The last fridge at home was small and not ideal for food preservation. As a result, fresh fruit and vegetables would go rotten after few days. For freshness and health, Ben, after comparing multiple brands online, selected a Haier fridge that was large in volume and great in preservation.
Ben said that he was very satisfied with both the product experience and the service experience of Haier. In the storage and preservation scene of the Haier fridge, Ben’s favorite food such as milk, cheese, etc. can be conveniently stored with the large fridge volume. In addition, the equipped vegetable compartment can keep vegetables and fruit rich in water, enabling nutrients and flavor to remain in food as much as possible. In terms of service experience, Ben wanted to know about if the fridge could match the reserved space in the wall and issues such as delivery, installation, etc. In response to him, Haier’s Australian staff solved the problems actively and immediately.
Besides the Australian netizen’s pictures with his Haier fridge, Haier appeared in the CBD in Milan and in the frontline of disaster rescue in Japan. Haier’s high-end quality has gained approval from netizens of different countries, and Haier’s undertaking corporate social responsibilities has been praised.
In the globalized process of Haier Smart Home, Haier fridges are constantly researching, developing and innovating products based on user demands. The products can provide users with more scene solutions to storage and preservation and continuously satisfy user requirements for wonderful life.
